this post was submitted on 29 Jan 2024
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submitted 10 months ago* (last edited 10 months ago) by [email protected] to c/[email protected]
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[–] [email protected] 13 points 10 months ago (1 children)

But that requires me to have a Twitter account, which I’m not gonna do. Fuck Musk.

[–] [email protected] 5 points 10 months ago* (last edited 10 months ago)

Make a throwaway Twitter accounts for single customer service issue. I've done it, it's not hard, especially when dealing with any company large enough to have a social media team. They'll be monitoring relevant hashtags to internally escalate customer service issues in order to bring them back in-house, and off a public forum.