this post was submitted on 24 Jan 2024
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Gen Z falls for online scams more than their boomer grandparents do. The generation that grew up with the internet isn’t invulnerable to becoming the victim of online hackers and scammers.::undefined

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[–] [email protected] 47 points 8 months ago (3 children)

Gen Z is also less tech savvy even though they've only known devices and screens since they were born so this isn't surprising.

[–] [email protected] 37 points 8 months ago (2 children)

Even though? I don't think it's a correct assumption that "devices" would or should make you tech savvy. Smartphones and tablets makes you less tech savvy I'd say. Proper desktop OS computers is where it's at.

[–] [email protected] 12 points 8 months ago

It doesn't matter if it's smartphone or desktop it's the not quite working part is what got millennials tinkering and understanding technology

[–] [email protected] -5 points 8 months ago* (last edited 8 months ago) (2 children)

Fuck desktop OS computers. You can be completely tech illiterate if you use MacOS and Windows only. Hell, even a lot of modern Linux distros are basically "Linux with training wheels." You want to get really tech literate? Do what I did and use nothing but vanilla Arch for around 3 years, constantly installing new things that broke my install and having to fix it or just reinstall at least once every two months. The greatest teacher isn't necessity. It's frustration. The second greatest is the arch linux wiki.

[–] [email protected] 6 points 8 months ago

“i use arch btw”

[–] [email protected] 6 points 8 months ago (1 children)

I literally can't tell if this is supposed to be a serious comment or a shitpost copypasta.

[–] [email protected] 3 points 8 months ago

Little bit of both.

[–] [email protected] 21 points 8 months ago (3 children)

I dont think this is the case. I feel like there just is a much wider gap because some people grow up without a computer (they may have one but not see the use of it) and others do. I bet you'd be surprised both at how non-tech-savvy and at how tech-savvy some genZ-ers are.

I have had people asking me for help because their "keyboard was capitalizing everything" (caps lock was on) or being amazed by touch typing. But there are also many people who are (at least somewhat) tech-savvy and it's not so few people either.

[–] [email protected] 24 points 8 months ago

What I've heard, and what makes sense, is that Millenials had to learn technology and troubleshoot all the issues for their parents.

Now that they're grown up, they continue to troubleshoot issues for their kids and fix any issues.

So their kids don't get that same experience.

This is more of a generalization of course, there are absolutely genZ-ers who are tech savvy.

[–] [email protected] 3 points 8 months ago (1 children)

It is the case. The generation that grew up with an iPad never had to learn to use a file system.

[–] [email protected] 0 points 8 months ago

Except gen Z didn't grow up with just an iPad, at least not the majority. A good amount of people had (or have) access to a laptop or family computer. Thats why I say that the gap has just gotten wider. Some people, eg. the ones that just had an iPad and all they ever did was social media and mobile games - sure, they know very little about computers. But the ones that did use computers (and thats not a small amount) do really know how to use it - which is not limited to the more or less office-focused skills of older generations.

[–] [email protected] 1 points 8 months ago (1 children)

I think you raised a good point. A household where one or both parents is heavy into coding or missing would probably help them more than a household that only relies on 'smart' technology. Either of those options would be way more helpful for these skills than growing up without any technology, which is just reality for a lot of people.

I know someone from Gen Z who is horrible with computers. I also know someone from Gen Z who is fantastic with computers.

To be honest, I don't think any generation is immune to this, despite what some want to think.

My personal experience might be biased, but I've also seen a lot of millenials in their early to mid 30s who struggle with almost anything online. Too damn many. I've also seen some people from Gen X who are beyond tech illiterate. We don't really talk about those guys though.

There is still time to fix this problem with the younger Gen Z, but there's almost never any discussion about actually doing that either. "Gen Z" also includes kids who are around 12, but we often act like Gen Z all grew up into adults. Let's get some of that school funding back ffs! Kids have to learn from somewhere, and many of their parents seem to not care about teaching them any of this stuff.

Many of us were lucky enough to grow up when most of this technology was still developing. We HAD to troubleshoot things if we wanted them to work. Fewer things were locked behind "customer service" and crappy warranties. You could physically open things up to fix them without having such a high risk of breaking them in the process.

[–] [email protected] 1 points 8 months ago

I’ve also seen some people from Gen X who are beyond tech illiterate. We don’t really talk about those guys though.

First rule of Gen X is that we don't talk about Gen X.

[–] [email protected] 18 points 8 months ago (1 children)

They've only known devices which were built with such a curated UX that they never tried to troubleshoot problems for themselves. When I was a kid you had to be able to figure out how to edit config files and tweak registry keys to get your PC game to run. These days everything is so smooth and seamless. Oh sure, stuff still breaks. But the computers are pocket sized and run on a locked-down OS, so there's no point trying to troubleshoot them yourself.

[–] [email protected] 1 points 7 months ago (1 children)

The difference now is that in the olden days when something broke you could fix it if you had enough technical know how. For some reason that doubtless involves money that I do not care to learn, companies have invested a staggering amount of R&D into making fixing anything as close to impossible as they can make it unless you are an authorized service technician.

Pop the hood on a modern car, you can change the wiper fluid and that's about it. Apple is proud of their walled garden and parts pairing and is considering charging for the privilege of sideloading apps. Most applications nowadays don't even show crash report data to the user and error messages are getting less and less descriptive for fear of being confusing. The only thing you can really pop the hood on nowadays is webpages, and even then you'll often have to do at least an hour's worth of reverse engineering to get anywhere useful.

[–] [email protected] 1 points 7 months ago (1 children)

That's not the result of advancement, it's the result of obfuscation. It's a deliberate trend among companies to make us powerless to manage our own devices. They absolutely could make them in a way that is simple enough for an end-user to understand if they really wanted to.

[–] [email protected] 2 points 7 months ago* (last edited 7 months ago)

Regardless of what caused it, the fact remains that people stopped learning how to fix their own crap because there's hardly anywhere they can apply those skills.

I'm in a particularly techy subset of gen Z. Every electronic device I own is either jailbroken or running a different operating system than the one it shipped with. I use Linux exclusively which is a fancy way of saying I'm used to having to fix things when they break without any instructions on how to do that. I have trouble with tech meant for normies. They hide so much complexity it makes them impossible to troubleshoot. How can I expect people who were raised on tech meant to be seamlesa to mend the inevitable seams when I don't know how?

It's not their fault, is what I'm saying. I agree that interfaces nowadays are too user friendly.