this post was submitted on 06 Jan 2024
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To be fair, most people in the workforce were never trained on the likes of Microsoft Teams. Learning this for most people takes a little bit of fucking around and taking notes of certain buttons while you were doing things the way you are used to.
Something I missed first time was
Hopefully, it's better now (based on nothing).
I know most people don't seem to have the ability to look through menus and identify the thing closest to what they want to do. I think software might be more difficult to use now, too - the trend for "clean" design means that usability and discoverability goes out the window.
I think it's also that people aren't encouraged to explore. A bit of clicking around and eyeballing the options you do have can go a long way. I had to teach myself how to use and exploit Open shift this way lol
I just accidentally stumbled across some proof for my looks-over-usability statement:
https://news.ycombinator.com/item?id=30019307