this post was submitted on 19 Jan 2024
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If a company does that, they are teaching customers that the original piece is too high and that you can always haggle for a lower one. Is this really what they wanted? Sounds like this could hurt your business.
I think they know the original price is bad but also that there's a significant chunk of people who either don't care or will forget to call in about a price reduction. They've probably figured out a fairly reliable figure as to what percent of their customers will or won't haggle and run revenue projections off of that.