this post was submitted on 14 Jan 2024
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Layoff season (lemy.lol)
submitted 10 months ago* (last edited 10 months ago) by [email protected] to c/[email protected]
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[–] [email protected] 3 points 10 months ago* (last edited 10 months ago)

Oh no! This will definitely negatively impact my CSAT! Lol, cool.

Edit: To be clear, I don't actually think that you can be replaced with a small script (although, password reset is automated where I work). I think there are unquantifiable things, and I think you're actually selling yourself short when you imagine your work can he represented with pure metrics.