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Daily Discussion Thread: Fri 12 Jan 2024 (aussie.zone)

submitted 8 months ago by [email protected] to c/[email protected]

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[–] [email protected] 2 points 8 months ago (1 children)

I started internally, and shifted to MSP to kickstart the career. I got exhausted though, no ownership of problems, constantly putting out fires and projects being held over the L1s and L2s as something to earn, not opportunities to learn. I transitioned back to internal IT 3 years ago, and I love it. It really depends on the boss and the company but so far I've had 3 jobs (1 redundancy, 1 contract and my current one longer term) and its been a real learning experience. I'm still support/engineer adjacent so my MSP experience is highly sort after.

[–] [email protected] 1 points 8 months ago

Thanks for sharing your experience, I really appreciate it. Did you get to level 3 in your tech knowledge?

And one last question: does your current organisation have an MSP on call, or are you basically it for everything?