this post was submitted on 31 Dec 2023
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For real. The kicker for me is that I recognize almost every worker at my local Costco. They aren't just new faces every week. I worked retail for years and I've never seen a retail place retain so many people for so long.
I'm a retail manager and I would love to be a manager for Costco.
Half my stress comes from trying to fight head office on behalf of my staff while being the guy that gets yelled at by both sides.
Managers aren't all on the companies side. We're just stuck in the middle.
When I was a low-level retail manager my perspective was that my staff was there to take care of the customers, my bosses were there to take care of the store, and my job was to take care of my staff.
I've been going to the same Costco for 8 years. And I've been saying hi to Jim for 8 years.