this post was submitted on 19 Dec 2023
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@pmarksen
So so sorry to hear.
Otherwise, yea this doesn't sound surprising. From my recent limited experience it seems like a system held together with duck tape.
Which is funny, because if the fear from govt is to prevent people from becoming professional "dole-bludgers", making the system so hard to use that it requires special skills and experience is the wrong thing to do.
I'm sure there are all sorts of silly loop holes and bugs that plenty of people have learnt to exploit.