this post was submitted on 13 Dec 2023
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This is false. They have to PROVE that the repair that you made caused the keypad to fail in other to void your warranty, at least in the USA. Most people are misinformed as you are however, and they'll TELL you that's the case to make you go away, despite it being illegal.
https://en.wikipedia.org/wiki/Magnuson-Moss_Warranty_Act
warrantys are optional buy it or dont or get out of my mom and pop Microcenter