this post was submitted on 14 Dec 2023
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Etsy lays off 225 workers after ‘essentially flat’ sales, says CEO | Business::Staff notified via livestream Wednesday by Josh Silverman, who acknowledged ‘unfortunate’ timing during holiday season

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[–] [email protected] 91 points 11 months ago (3 children)

I know a long-term seller

Site went to shit. No seller support. No actual new features that are requested, bugs that are known for years and nobody cares, increase in commission percentage, removal of product categories without explanation and absolutely zero willingness to stop drop shippers flooding the site

It's basically a shittier Amazon marketplace now

Person I know just has whatever is left running there and doesn't bother updating the catalogue

[–] [email protected] 14 points 11 months ago (4 children)

Are there any viable alternative sites you're aware of?

[–] [email protected] 40 points 11 months ago* (last edited 11 months ago) (4 children)

https://artisans.coop/ is run by the actual people making the things being sold. It was started by a group of Etsy sellers who were tired of Etsy's bullshit.

[–] [email protected] 7 points 11 months ago

Nice tip! This has no right being as cute as it is: https://artisans.coop/products/curious-cat-cozy

[–] [email protected] 3 points 11 months ago

That's awesome! I hope something similar appears for UK/Europe

[–] [email protected] 3 points 11 months ago (1 children)

They need to work on their search feature. Did a search for "dad hat" and "five panel hat" with no results.

[–] [email protected] 5 points 11 months ago* (last edited 11 months ago)

It's entirely possible they don't have either of those things. It's a pretty new website, I only learned about it awhile back thanks to Lemmy.

Edit: yup, they need to work on their search. "Five panel hat" has no results while "5 panel hat" does. No dad hats, though.

[–] [email protected] 3 points 11 months ago

That's the problem, they've cornered the market.

[–] [email protected] 2 points 11 months ago

Shopify & Big Cartel

[–] [email protected] 1 points 11 months ago

there are a couple, but they are almost all US-only

[–] [email protected] 13 points 11 months ago

Yup and it's riddled with counterfeit items too

[–] [email protected] 10 points 11 months ago

The buyer protection on Etsy is pretty shit too. Tried to return a coat that was too small, seller ghosted me, Etsy requires it to be "completely different" from the expected product. So I'm out about a hundred bucks because I wanted a nice winter jacket.