this post was submitted on 24 Sep 2023
339 points (93.6% liked)
Technology
58303 readers
29 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I was recently in Brazil and it amazes me how the country adopted the platform. You can do everything in it. And it’s not that you’re always talking to someone on the other side. It’s all automated. Remember those gigantic labyrinths of menus you had to listen when calling a business? Now it’s all in WhatsApp, but with the advantage of being much faster to read. I asked for a service in a company, they gave me a protocol number. When I wanted to check on it, I just had to type the number on WhatsApp and it would tell me if it was ready. So, no need to develop GUI, sites, and so on. Everything is accessible through WhatsApp.
So, I understand why Meta rolled this out and started with Brazil.
In the end, it feels like we made full circle and we’re coming back to the Telnet era of doing business.