this post was submitted on 16 Sep 2023
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hi everyone, my audio interface is on (and thus drawing power) but it's not being detected by my computer as an input output device, thoughts?

p.s. it worked just fine with a usb a port and the usb c cable im using does transfer data

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[โ€“] [email protected] 2 points 1 year ago (2 children)

update, just used a usb c to a adapter and tried a different port and it worked??!?! the port isnt damaged cause it draws power and it definitely is supposed to transfer data, any ideas?

[โ€“] [email protected] 1 points 1 year ago (1 children)

Does anything show up in dmesg output when you plug it in the original way?

[โ€“] [email protected] 1 points 1 year ago (1 children)

i'll check, what should show up

[โ€“] [email protected] 1 points 1 year ago* (last edited 1 year ago)

Basically, anything. The most basic step is seeing if your computer knows the device has been plugged in. If you see anything new in dmesg it means there's a data connection going on and you can read the output and diagnose from there. If you don't see anything after plugging, it's probably a hardware issue with the port.

[โ€“] [email protected] 1 points 1 year ago (1 children)

Is it now on a usb 2.0 port? Sometimes, some device "don't like" usb 3.X

[โ€“] [email protected] 1 points 1 year ago

usb c 3.2 gen 2 to a usb a 3.2 gen 1