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Unity Claims PlayStation, Xbox and Nintendo Will Pay Its New Runtime Fee On Behalf Of Devs
(twistedvoxel.com)
this post was submitted on 15 Sep 2023
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It’s more, you gotta let your partners know before you announce something major. The reason Sony had to pull it was because they only allow refunds after a certain point on defective games, and they can’t sell a game they know is defective. So the only way they could do blanket refunds is if the game is labeled defective, which means they can’t sell it. Giving Sony a bit of a heads up might’ve meant they could have changed their policy, which would have been better long run for consumers.
Oh absolutely, I agree! I just wanted to point out that CDPR's move was at least well-intentioned so it's harder to judge them poorly for it. But you're right that communication is important in these situations.