this post was submitted on 04 Sep 2023
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See, this is weird. Normally I get a refund the moment I drop it off at UPS/Kohls/USPS. They don’t even wait for the item to actually reach their warehouse most of the time. This includes a $4k laptop with a DOA thunderbolt port.
That had been my prior experience as well. I've bought and returned several more expensive items in the past, but I think they've made some recent changes to their return policy. Now they're not returning funds for expensive items until they've checked it in.
My experience with returning stuff has been pretty good also, although I don't doubt some people have had bad experiences.