this post was submitted on 19 Aug 2023
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I was thinking more of the "day to day admin" side of things rather than "getting it running for the first time": ejabberd really runs like clockwork, demands no effort, no attention, packs all the features you need, and uses close to no resource.
By that time, I've been hosting services for communities for decades, and a good argument in favour of keeping XMPP, no matter how much adoption it would eventually get was that ejabberd is one of most "fire & forget" software I've ever deployed. Right now I have an instance running with 500 users and it barely ticks above 150MB RSS.
In comparison to that, synapse for a dozen users, especially in the early days, was a burning hot mess. The whole stack is rather fragile and I was always worried about something breaking up, or resources going wild. If you are solo admin with users across timezones depending on you, that might matter a lot.