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Can't Start Firefox after updating my OpenSuse (crash-stats.mozilla.org)

submitted 1 year ago by [email protected] to c/[email protected]

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Crashes instantly after startup :/. Safe-Mode doesn't help.

I suspect it could have something to do with MESA; my gfx card is a bit oldish and had some trouble with newer applications. But SuperTuxKart and most games still do run, so this assumption is a bit shallow to go out and start to kick around my gfx-drivers.

Do you guys have any idea how to fix it? Using Chromium feels bad ;/. Setting up SeaMonkey right now, it works - at least for now.

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[–] [email protected] 1 points 1 year ago (1 children)

From the crash report it looks like you have some debug information missing (those red lines for libxul). Try installing MozillaFirefox-debuginfo package and resend the crash report. It should be much easier for developers to debug with those available since it is more visible what is going on. Maybe some other packages will also need *-debuginfo packages installed. try to search in installer by checking File List option on Search tab and searching for the filnames in red lines.

[–] [email protected] 0 points 1 year ago (1 children)

Hi. Thank you! Installed what I could; can't resolve the problem that xul, fontconfig, gallium and linux gate are red even after installing the debuginfos I could find :s. But I'm not totally sure if it is successfully delivering the crash data as the "submitted" folder only contains 2 files, even though I repeated the attempt to start several times. The last submitted Bug-URL is https://crash-stats.mozilla.org/search/quick/?query=bp-e8bdb84e-527c-46c8-8138-6dccd0230618

But if I check the details in current crashes, I get: ec8030f7-c20a-464f-9b0e-13a3a9e97384; this, however is not submitted even though both the crash window and submit.log say so.

[–] [email protected] 0 points 1 year ago (1 children)

Yeah doesn't look any more helpful :( Strange, looks like GDB debugger or Firefox is not detecting the installed debug symbols or something. I'm afraid I don't know how to help more. Maybe also ask in an openSUSE forum/mailing list first to see if they would know where to look.

[–] [email protected] 1 points 1 year ago

Will do that. Thank you for your time! :)