this post was submitted on 15 Aug 2023
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Yes, I get that, and it does suck. I blame that particular situation on brands/companies abandoning their own websites and canning their web developers in favor of hiring social media reps to keep a presence on Facebook/Twitter/etc instead of maintaining their own space.
I understand why they did it. It's far cheaper and you end up reaching a larger audience, but I've always personally been a fan of just going to the website and looking at information there.