this post was submitted on 14 Aug 2023
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Billet labs has come out and said that LTT has suggested they could get the cooler back for them, and billet labs declined and said they would just take the reimbursement.
They said their reasoning for that include (they said more, but just a few brief reasons) the fact that they can't know if it's still in the condition required, and if not, how much time and money it would take to repair it
they don't know if it would have all the various pieces still attached, once again, not knowing how much time or money it would cost to replace those
they've already begun work on recreating the prototype
they've confirmed it didn't go to a competitor, so less worries about ip issues
Finally and the biggest thing to me that I was unaware of before reading their statement, they sent LTT a 3090ti to along with the block to test it, LTT then proceeded to lose it (which is why they used the wrong card in the video) and just recently found it, which meant LTT had not only their block but a 3090ti for 9 weeks so they didn't know if LTT could get it back how quickly they would send it to Billet.
How the fuck do you managed to just casually lose a 3090ti and a companies proto-type cooler design that came with it... AND THEN AUCTION IT OFF AFTER HAVING TWO EMAIL EXCHANGES SAYING IT WILL BE RETURNED!!
Like, I've been through some managerial fuck ups before with getting shit mixed up or sent off incorrectly...but this is on a level I'm having a very hard time understanding just what the fuck went wrong, how it went wrong, and if they even have a single rule or policy in place to keep track of items.
Then there was all the other errors they mentioned in the vid, like basic facts and specs about a component... Like how do you manage to fuck that up as well? That is the type of shit you look up in 5 seconds on Google.
LMG looks like a clusterfuck that needs some serious intervention
This is what happens when you think the C-Suite is the most important part of the company but keep the (apparently) trash management between them and the actual people doing the work.
I think there was a video about them restructuring their company a few weeks ago. I think he wanted to employ a CEO, because the managment part was getting out of hand. Maybe that is why this shitshow happened?
They already have a CEO but it seems Linus has kept the team rushing into their usual schedule while trying to bandaid their processes. Now they've made a statement that they are going to stop production for a week and rethink their approach.
I know a week for a major Youtube channel putting that much content is a **huge ** cost but I doubt it's enough time to seriously change much. Time will tell but I was already tired of half-finished antics. At least someone like DIY Perks decides to make a submarine PC to dump into his pond, he actually makes the whole thing to a satisfying conclusion and doesn't seems to abandon the video because they rushed something and have to jump on their next rushed job.