this post was submitted on 15 Aug 2023
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Even having the Discord server is kind of weird in and of itself I thought, you're using one social media platform to talk about your own Social media platform. I use Discord, so it's whatever, but wouldn't it make sense to keep it within the Fediverse and put a "backup" communication channel on some other instance/service like Mastodon? I guess it helps in situations where lemmy.world goes down. I've just found myself liking Discord less and less when companies use it to make "official" announcements and end up leaving alot of people in the dark, since Discord doesn't seem terribly user-friendly for storing long-term information.
You can find it if you know where to look and you have a dedicated announcements channel, I just don't particularly like the format myself personally. I think my biggest problem with it is that the notification settings are so bad by default that it always feels like I'm getting inundated with notifications as soon as I join a server, so I just mute everything on a channel. I only want personal communications through Discord, I don't particularly care to see "official" communications coming out of it.
I mean, I can see it if it was used as a backup, but yeah, using it as a primary way of communicating with people is kind of weird.