this post was submitted on 09 May 2025
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Not really. I used to work in management for a major outdoors retail chain and we had employees we desperately wanted to fire because they were lazy and toxic rowards other staff and customers, but since they showed up on time and in uniform corporate wouldn't let us do it because they didn't want to pay unemployment.
Being toxic to customers is probably counter indicated in the employee handbook, especially for a retail chain.
Your management could have written them up for it 3 times then fired them, but they couldn't be bothered to do the paperwork.