this post was submitted on 28 Apr 2025
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Its not in place yet. I'm seeing it take shape. I don't see how it can be successful on its own and will either lead to user teams adding their own Shadow IT or the skeleton IT Operations group balloon into a giant Shared Services outfit.
However, I thought I'd mention it as its the same mindset that lead to Devops, which was just a business reaction to finding a way to hire and maintain fewer IT roles. Its interesting to see the IT roles being pushed directly onto the users now.