this post was submitted on 03 Mar 2025
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[–] [email protected] 23 points 17 hours ago

I mean, I get it. Their job is to dispatch the relevant emergency services to people, it's not a mental health crisis hotline. How long are they supposed to stay on the phone for receiving abuse when there's other calls waiting? I get that people in an emergency won't be thinking straight but I can't fathom why you'd dish out death threats to someone you've called that's trying to help you. I think the handlers have a right not to take that kind of constant abuse.