Basically I've been running my employer's IT helpdesk for 10 years. In those 10 years I've gotten some (minor) raises and perks, but never a promotion or job title change. I just "failed" my second year performance evaluation which comes down to "we know you're already overworked and understaffed but we need you to give 150% daily, every day".
As a result the opposite has happened and I basically don't GAF anymore. I close maybe half of the tickets I used to because I just can't bring myself to care anymore. Also, if after 10 years nothing has fundamentally changed, it would be madness to assume it somehow magically will.
Thing is, I used to be very enthousiastic about my field (IT) but lately I've fallen completely out of love with it. Every single month there are changes and evolutions to the many tech stacks we use and I just can't be arsed to keep up anymore. The enthousiasm has been completely replaced with mostly apathy and a side dish of simmering resentment.
I'm not immediately afraid of getting shitcanned because:
- there's a lot more work to do than there are hands available to do it
- company has been looking for people for my role for over 5 years but never hires anyone
- I've been there a decade which would mean making me redundant would cost the company a pretty penny in severance
- no one currently employed there would want to take over my job duties. In IT, the helpdesk is the lowest of the low. Always has been, always will be.
Regardless, I'm in my 40's now with one degree that doesn't have anything to do with IT and without joking, I would rather die tomorrow than keep doing this until pension age. Any of you have decent tips or examples of where someone in my position could aim to end up for the second half of my life's career?
If money were no object (it is) I would go back to college and pick up archaeology/history. That was what I wanted to do as a child but I had to give it up because "it wasn't a realistic life path", dixit my parents and every counselor I spoke to in that era.
I don't even work fulltime right now and still I feel like I would want to spend those 2,5 days a week doing something marginally less painful, like stick my dick in the oven.
This reminds me of prior jobs. The work was good - but the management was bad and led to me hating my job. Maybe changing the team you're working for would help. Go on interviews and say that - you like problem solving but you're a one man army in current position and need to be part of a team and given leave to innovate. See if that leads anywhere. At your stage, id find a job you can retire from. You don't want to be 55 and looking for work. Look into govt it positions or other unionized positions.