605
‘The tyranny of apps’: those without smartphones are unfairly penalised, say campaigners
(www.theguardian.com)
this post was submitted on 22 Feb 2025
605 points (98.6% liked)
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I literally had to switch bank accounts because I couldn't reset my password "on the web" and required me to use Virgin Money's app.
Customer service agent(s) on the phone after prolonged discussions why their app wouldn't work on three Android phones right in front of me surfaced, and I shit you not
That day I found out about this
https://www.currentaccountswitch.co.uk/
Everything by Virgin is shit. I don't understand why they're so big
I also had to switch accounts because after an update, the banking app didn't work any longer on my rooted phone and I couldn't log in. Thankfully, I've been keeping two accounts since forever, with the main motivation being that banks really like changing their TOS and introducing all sorts of fees, which I don't want.