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Stuck in the middle with you (lemmy.world)

submitted 4 days ago by [email protected] to c/[email protected]

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[–] [email protected] 21 points 4 days ago

My buddy worked tech support for a fairly large facility. They got tired of getting calls for a busted printer, only to walk all the way across the facility to discover it was out of paper. It got to the point that if someone called about a printer, they would wait an hour before responding. If nobody else called within that hour, they assumed the issue was resolved on its own.