this post was submitted on 02 Oct 2024
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Do the scammers really decide to work more hours to make up for people wasting their time?
It depends on overtime payment and team building measures like always. And as it's already illegal why not a threat or two to increase performance. Not layoff level, but concrete shoes level.
By wasting a scammer's time you are not preventing people from being scammed, you are just delaying that moment.
That doesn’t really make sense if you think about it though. You are making the scam less profitable to run. Even if the scammers work overtime to make up for wasted time, at the end of the day someone is paying them to be on the phone.