this post was submitted on 23 Jul 2024
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The massive volume of sales for North America is too big to be met by factory defects. Theyβd have to have entire factories making defects.
Just because all defect stock are routed to the US inventory, doesn't mean that US inventory is made up of all defect stock.
as someone who deals with this professionally, i assure you: they are.
every samsung appliance consistently fails in one of a few ways, so much so that it's not simply a matter of by-chance defects. they're design flaws.
With Samsung it's almost always caused in my experience by either the use of plastics that are not up to the stress requirements of the application, or the use of electronics that are not capable of standing up to the use duration.
Samsung appliances that I have had have always had either broken plastics or fried circuit boards.
And they've got to know that these things break because there are always replacement parts for the specific ones that break, but if you're not a DIYer you will pay 70% of the cost of the original appliance to install the part that broke.
Samsung washing machine spider arms are very clearly designed to corrode to failure just outside the warranty period. You can tell because every other metal bit exposed to the water will still be shiny and pristine. They literally make a critical structural part out of the stuff you'd usually use for a sacrificial anode.
Sure, if they were designed that way, I would not call them defects either.
It only works if that one country is the good ol' US of A. Lol