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HP forced to ditch popular printer range following user backlash (www.techradar.com)

submitted 4 months ago by [email protected] to c/[email protected]

63 comments fedilink hide all child comments

HP has discontinued its e-series LaserJet printers following widespread consumer dissatisfaction with the printers’ mandatory online connection of the HP+ scheme.

The decision, reported by German media outlet §, addresses growing frustration among users who have been forced to maintain a constant internet connection and use HP original ink and toner, with cheaper and more accessible third-party alternatives prohibited.

The LaserJet e-series models, identifiable by an ‘e’ suffix in their models names, now look to have been pulled from sale.

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[–] [email protected] 19 points 4 months ago (1 children)

Firmware update, means the printers keep working with third party ink (HP loses). Bricking them, means you must buy another printer (HP has a 50:50 chance to win).

[–] [email protected] 8 points 4 months ago (1 children)

I don't think that's how probability works.

[–] [email protected] 12 points 4 months ago (1 children)

It is how it works if you are told to make a PowerPoint for senior leadership on how to squeeze the most possible short term money out of this situation

[–] [email protected] 2 points 4 months ago

Yup. And 100% risk of loss is worse than even 99% risk of loss to a boardroom.