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HP forced to ditch popular printer range following user backlash (www.techradar.com)

submitted 4 months ago by [email protected] to c/[email protected]

63 comments fedilink hide all child comments

HP has discontinued its e-series LaserJet printers following widespread consumer dissatisfaction with the printers’ mandatory online connection of the HP+ scheme.

The decision, reported by German media outlet §, addresses growing frustration among users who have been forced to maintain a constant internet connection and use HP original ink and toner, with cheaper and more accessible third-party alternatives prohibited.

The LaserJet e-series models, identifiable by an ‘e’ suffix in their models names, now look to have been pulled from sale.

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[–] [email protected] 127 points 4 months ago (4 children)

popular

[citation needed]

[–] [email protected] 28 points 4 months ago (1 children)

Yeah, the title kind of contradicts itself.

[–] [email protected] 2 points 4 months ago

I was expecting something in the article to back it up, like sales figures, but I couldn't find anything.

[–] [email protected] 7 points 4 months ago

I guess having a lot of unhappy customers implies that a lot of people previously purchased the product.

[–] [email protected] 5 points 4 months ago

Very possible they sold well if people didn't know about the requirement to be online.

[–] [email protected] 3 points 4 months ago* (last edited 4 months ago) (1 children)

I'm not sure there's another term for "sold well" that doesn't also imply people liked it.

Alternatively they could just be calling them plebeian.

[–] [email protected] 1 points 4 months ago

Pretty sure lots of things people are forced to use due to poor competition "sell well" while also being quite un-popular.