this post was submitted on 26 Jun 2024
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There are many reasons vc's fail and just as many excuses. 2 paragraphs with no mentions of slack, workspaces, hipchat, discord, etc is far from an analysis of an uncompetitive field and product
Teams offers voice, chat, call queues and routing, telephony and traditional voip including international regions, along with saml, log shipping, and DLP. And they are charging $5/mo in a revenue positive service. So, to answer your question, I would reserve my judgment for something more substantial than a failed CEOs single rant on hacker news.
I would be more supportive if there were more products that could compete on base features before we talk about integration, as well as seeing a non profitable service eg loss leading.