this post was submitted on 19 Jul 2023
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Look, we know System76 laptops are based as fuck. I mean, Coreboot, Open source firmware, PopOS, and a fucking open source mobo in the works, just so fucking based.

But man, these framework laptops look cool too. Completely modular and easy to work on. Looks like the company has proved it isn't going to go under anytime soon.

I'm debating what to get once I feel like upgrading from the trusty ol ThinkPad. What would you buy?

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[–] [email protected] 62 points 1 year ago (3 children)

I have a framework 12th gen. It's great. Fantastic build quality and when I want to upgrade, I don't need a whole new laptop, just the necessary internal components. I can even switch to AMD!

Coreboot is cool, and I can't wait to see the new system76 laptop that is being built in-house, but until that comes out, I don't think I would ever consider the current lineup of system76 computers.

My main motivations are repairability, upgradability, and specificity of components, and system76 just doesn't offer that. They don't tell you what ram or SSD models go into your laptop, they don't sell replacement parts, and there is no upgrade path.

[–] [email protected] 16 points 1 year ago* (last edited 1 year ago) (1 children)

https://tech-docs.system76.com/models/addw3/README.html

I'm pretty sure if you wanted to know more they'd tell you. System76 supports the right to repair, although their Laptops are probably not as easy to repair as a Framework.

[–] [email protected] 8 points 1 year ago

I want to know on the purchase page what exactly is going into my laptop, I want to easily be able to purchase replacement parts from a catalog of in-stock components, and I want documentation for repairs and replacements.

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[–] [email protected] 49 points 1 year ago* (last edited 1 year ago) (1 children)

I bought a Framework DIY. I live in regional Australia and being able to order parts to install myself and extend the longevity of my system was decisive. The Framework was a compromise on specs and wasn't my first choice but nothing compares for sustainability and serviceability. I sourced ram and nvme locally and installed Arch.

System76 are a bit of a fantasy for me. I looked at them for years but I don't want to pay a premium then deal with international RMA on a rebadged Clevo. I always bought whatever looked good in locally available Windows laptops instead before Framework.

Now I am in the ecosystem I very selfishly want Framework to succeed and guarantee my access to upgrades and parts. I respect System76's mission and understand why people would wish to support them, particularly when their own laptop designs start shipping. System76's focus on North America and dependence on white box laptops hasn't delivered as well in my opinion, at least for my needs.

System76 have tried hard to improve openness and repairability but their laptops are still disposable at end of life while Framework have made a huge leap with upgradability that has the potential to reduce ewaste and I want to see how far that model can be pushed.

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[–] [email protected] 40 points 1 year ago (5 children)

I will never choose system76, they are strictly murica-centric (until the name lol) and don't respect their potential customers from the rest of the world. Almost all of their laptops are simply clevo with another logo, but even then they don't deign to offer something as extremely basic as keyboards in other languages, even if they are available from their vendor.

Also, in the stores that preset linux there is usually a bad quality-price ratio, but system76 is particularly expert in this. Special mention to the mediocre mechanical keyboard (only for murica, obviously) they designed, 200-300$.

The only good thing I can currently say about them is that they have some open firmware (coreboot, basically), but it's not even that remarkable. Not only are there several companies in the competition that also do it, but it's even the case of tiny ones with a couple of employees like novacustom.

[–] [email protected] 10 points 1 year ago (1 children)

I didn't even realise what the '76' in the name was meant to be until that comment, thats really rather cheesy...

[–] [email protected] 7 points 1 year ago (2 children)

I still don't understand. what does it mean?

[–] [email protected] 16 points 1 year ago (1 children)

From wikipedia:

The number 76 in the company name is a reference to 1776, the year the American Revolution took place. Richell explained that the company hoped to spark an "open source revolution", giving consumers a choice to not use proprietary software.

[–] [email protected] 8 points 1 year ago (1 children)

That doesn't sound bad to me at all.

[–] [email protected] 14 points 1 year ago* (last edited 1 year ago) (3 children)

I find it very weird and it feels very nationalist/right-wing. In other countries the USA does not bring the concept of "freedom" to mind and, whilst it may be fine to Americans, doesn't really make me want to get involved with them as a potential international customer.

[–] [email protected] 9 points 1 year ago (13 children)

Right wingers would have stuck with the monarchy.

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[–] [email protected] 7 points 1 year ago

1776 apparently (year of the american revolution)

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[–] [email protected] 39 points 1 year ago* (last edited 1 year ago) (2 children)

I think using a framework is a unique experience. I don't worry about breaking it nearly as much as I did with my old thinkpads. Like my hardware key shorted itself and took my usb port with it. But, instead of it costing me a new laptop, it was 1 week, ~$10, and I was back in business.

Also, Linux support has been great so far. The only thing I had to do was install the brightness stuff they document.

I also heard they're working on coreboot, so that may be a thing. Also the fact that the motherboard is released to all repair shops is quite nice (at least there is some potential for some type of community audit).

Also, the laptop is super slick. The only complaint I have is maybe the battery life, but I'm not on the newest generation, and I don't know what has changed. Highly recommend.

[–] [email protected] 7 points 1 year ago (1 children)

You can get a higher capacity battery for them now that's a drop in replacement.

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[–] [email protected] 37 points 1 year ago (1 children)

One thing to keep in mind is that Framework makes it easier by directly selling in Europe. With S76 there're import fees etc that make it less straightforward. Especially in case of an RMA.

[–] [email protected] 7 points 1 year ago (2 children)

However with Framework you still need to be careful in Europe. It's an US based company and if you have a defect or problem that Framework for some reason doesn't resolve, good luck trying to enforce your EU customer protection or suing them in the US.

Framework is also very strict regarding unsupported countries. If you move within the EU to a country that isn't supported by Framework, you'll have big problems with support in case you need help or parts or whatever.

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[–] [email protected] 32 points 1 year ago (3 children)

As someone who has been plagued by broken, hard to repair laptops before, I went for the Framework Laptop. Of course, your needs and wants might be different.

System 76 laptops are probably a bit better for Linux considering they were built specifically for it. They also have more variety in what kind of laptop you can get, whereas the Framework only comes in a 13 inch "ultrabook" form factor and a future 16 inch gaming laptop. And battery life I believe is a bit better than the Framework.

However, Framework still works really well with Linux (I use Linux Mint on mine, and it works great.) And the flexibility in being able to repair, upgrade and customize your laptop is really nice. Plus, the battery thing is slowly but surely getting fixed, and while it's still not entirely great, it has gotten me through the day as a computer science student.

[–] [email protected] 14 points 1 year ago

Framework selects components that work well with Linux. They're acutely aware how many Linux users they've got from the activity in their forum. We're very loud.

[–] [email protected] 11 points 1 year ago

System 76 laptops are probably a bit better for Linux considering they were built specifically for it. TL;DR: Research the model of computer you're looking to buy with the distro you want before making the purchase no matter who you're buying from.

I have a bit of a chip on my shoulder about this. In 2018 I bought an Oryx Pro specifically because of this and because at the time JB was advertising them as "machines born to run Linux". However, this was not the case. The machine would constantly fail to resume from sleep and when it did, the wired network adapter would sometimes stop working until you rebooted the machine. This was on Pop!OS. The wired network adapter issue did not occur on Debian Testing at the time, but at this point I was just doing all the same workarounds on a System76 machine that I would have to do on any other machine, which completely defeated the point of buying a machine "born to run Linux". I ended up returning the machine despite this meaning that I would lose $1000 AUD in shipping (roughly $500 AUD each way). System76 did refund the cost of the machine as promised though and I appreciated the honesty and professionalism from their support. I believe the network issue was due to a regression in the kernel which had not yet trickled all the way down. To be fair, maybe System76 have ironed these issues out on their new machines.

Don't buy a machine from a manufacturer because they specifically sell Linux laptops hoping that it means you won't run in to any issues. Do some research on the model you're looking to buy for any issues with the distro you want to run and make your decision from there. The Ubuntu computer certifications are really useful here. I believe Ubuntu tested the ThinkPad P52 I bought afterwards and said everything but the fingerprint sensor worked, but to NEVER turn on one of the BIOS options because I would brick the machine, so I knew this before buying the ThinkPad and could make an informed decision.

The one advantage you might get with a Linux manufacturer is that they might be able to help if there is an issue, where-as you might have to hide the fact you run Linux from other manufacturers.

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[–] [email protected] 25 points 1 year ago

I got a System76 laptop in 2018, and it was a huge disappointment. Had to return it after a couple days because it stopped working, and they wanted my credit card info again before they'd ship me a replacement. The screen is awful and has a purple tint to it, and not all the features worked on Linux for the first year I had it.

If I wanted that level of frustration, a Windows laptop with similar specs would have been half the price.

[–] [email protected] 21 points 1 year ago* (last edited 1 year ago)

I don't think you can go wrong with either. But I love that I can swap my ports around on my framework laptop. Especially after my display port got broken last year (cable got snagged). Instead of it being damaged until I replaced the laptop, I ordered a new module for $20.

Eta: I'd love to see a partnership between them in the future.

[–] [email protected] 20 points 1 year ago (1 children)

Framework definitely. They actually build laptops, S76 are just rebeands afaik

[–] nous 26 points 1 year ago* (last edited 1 year ago)

Not just rebrands, they do put coreboot and as much OSS firmware on them as they can. So do contribute quite a lot to software around this, not to mention they maintain PopOS.

But also they have released the motherboard design for their Virgo laptop recently: https://twitter.com/jeremy_soller/status/1678891840093978625

[–] [email protected] 18 points 1 year ago* (last edited 1 year ago)

My next laptop will be a Framework. I like the idea of not being frustrated at the ports because I can just swap the ones I need in, and I like repairability, upgrades that reduce e-waste, and not having to buy things like the SSD with the computer if I can find better gear/prices elsewhere. I respect what System 76 do but Framework wins for my use case.

[–] [email protected] 18 points 1 year ago (5 children)

I feel like these both lack really good high res displays. Why? It’s be awesome if it had something comparable to a MacBook Pro resolution.

[–] [email protected] 9 points 1 year ago

not that it helps, but i think i heard framework is keen for 3rd party components? so there’s nothing stopping someone selling a 3rd party high res display for a framework laptop

hell i’ve seen people tear up old laptops and repurpose the screen: i wonder if you could part out an old macbook and replace a framework screen! :p

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[–] [email protected] 16 points 1 year ago (1 children)

God damn man I wish Framework did the same coreboot open-source firmware...

[–] nous 22 points 1 year ago (2 children)

They do have open-source firmware though. Not sure if all of it is but at the very least released:

And it looks like they are looking at coreboot, they have made attempts to port it (unsuccessfully) and given unlocked laptops to people in the coreboot community - though it seems like this is not a trivial task to do: https://community.frame.work/t/responded-coreboot-on-the-framework-laptop/791

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[–] [email protected] 15 points 1 year ago (1 children)

I have a Framework and it's been an amazing device! As a company, they have definitly followed through with their promises too and I've been very satisfied with them. I've heard that System76 devices are fine too, and they have nice stuff like coreboot and lvfs, which Framework lacks right now, but they aren't nearly as unique as Frameworks, and in my view, are a bit generic. I would definetly reccomend the Framework! Just note that you may have to wait a while to get one, so if you need a new laptop asap (which it sounds like you don't), you may have to look elsewhere. If you can wait though, definitly get a Framework!

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[–] [email protected] 15 points 1 year ago (3 children)

As a System76 laptop owner, don’t buy them. Their product is just… bad.

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[–] [email protected] 13 points 1 year ago (1 children)

I believe frameworks firmware is open source as well. If money was no object I'd go framework. Modularity and reparability are unmatched. I love that I can just take the camera and microphone physically out of the laptop with ease. I really wanted to get the 16 but its just simply out of my budget. Hoping the price will come down over the next few years.

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[–] [email protected] 11 points 1 year ago

My Framework Laptop experience was really poor. Battery life was impossibly bad, Linux support was not as stellar as promised, the thing had the loudest fan I've ever heard, & my entire mainboard died & it took support 2 weeks to diagnose the issue. I'd go System76. I went with a Mac for Apple Silicon, & I'm going to try Asahi Linux soon

[–] [email protected] 10 points 1 year ago* (last edited 1 year ago) (2 children)

I bought a System76 Lemur a few years ago. It has a pretty standard ultra-book form factor, but is pretty light, and the battery life was phenomonal. I regularly got 20+ hours on a single charge when doing light development work. The IPS screen was good, the trackpad was nice, the keyboard was ok, and the speakers are... well, completely terrible. I never really had any software issues on it running Pop. Maybe it would get stuck coming out of suspend every few months or so? I liked it a lot as an upgrade from my 2013 MacBook Air.

BUT....

Support was pretty awful, and I'm not sure I'd recommend getting one because of it unfortunately. :( Out of the box, the ctrl key was bad and would unclip with a nasty "crunch" noise. I had to send it in to get that fixed, though it was pretty painless. Then a few months later the wifi card died, and I had to send it in again. There was a lot of back and forth to get it fixed that time. Then as it was about to got out of warranty it died again. This time was like pulling teeth. I had to triple check things and send them logs multiple times, each time with a turnaround of several days. It took weeks for them to finally say "sounds like a hardware issue, what would you like us to do?". I was flabergasted. It was still in warranty, why would you even ask that?! I spent several weeks trying to convince them my in warranty device needed repairs and they wanted to know if I wanted it fixed?! It took 6 weeks in total to get it fixed, and it turned out that it was a bad connector on the motherboard causing the issues the whole time. When I got it back it was missing a couple screws and the power supply. They basically called me a liar. -_- A couple weeks ago it died completely and won't power on anymore. I chatted with support again, but they just started giving me the same run-around. I gave up.

I pre-ordered an AMD Framework back in March. Now I'm kinda grumpy because I have no laptop and I bought one that might not ship for another month or two. I wasn't too worried if the AMD Framework had some early adopter issues as the Lemur still worked when I put in the pre-order. Grrr. -_- My old 2013 MacBook Air is still in pristine condition though... Considering just putting Linux on that to use for a few months.

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[–] [email protected] 10 points 1 year ago (9 children)

I’m not trying to start shit, but someone’s gotta ask:

With all the bad experiences itt from owners of both companies products, why not just get a thinkpad or mbp? You can still get socketed everything in the t and p series and eventually there’ll be Linux on the m1&2.

I could see buying framework or s76 if you were getting a good open laptop but at the place both companies products seem to be why not buy a known good computer and donate some money to whatever group is doing the work you wanna see done?

[–] [email protected] 13 points 1 year ago

I've worked with both s76 and framework's support and they've been great. Community support for framework is also especially good (for Linux)

[–] [email protected] 11 points 1 year ago

I didnt hear a lot about negative experiences with both of those companies, do you have any examples?

[–] [email protected] 11 points 1 year ago (7 children)

MBP are all-soldered these days. Repairability is 0. ThinkPads still have replaceable RAM and SSDs but not motherboards, batteries are expensive if you can even find a genuine one, same with their keyboards. With a Framework, you can get all the parts from the source. They're cheap and trivial to replace. In my book MBPs are simply not an option, ThinkPads are good if you get them off-lease for cheap. Otherwise - Framework.

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[–] [email protected] 9 points 1 year ago* (last edited 1 year ago) (1 children)

I want to be able to swap out parts, or repair the laptop when something breaks. For that it seems like Framework would be the best.
I've been trying to convince my partner that we need to buy one. My only problem is that I have a perfectly good desktop, and don't need a laptop.

[–] [email protected] 11 points 1 year ago (3 children)

Virgo by System 76 is already designed for board-level repairs. All the schematics is already available, and will be found on their website when ready for production:

https://github.com/system76/virgo

Actually Soller said, that they will release everything needed to start your own production line. Has Framework released the schematics yet?

[–] [email protected] 7 points 1 year ago* (last edited 1 year ago) (1 children)

Yeah there are schematics from framework, I don't think they are full though. But last thing I heard was from a while ago, so they may be more complete nowadays.

Here is an old video of Rossman talking about it https://youtu.be/8cJj8PUY0DU

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[–] [email protected] 8 points 1 year ago (1 children)

I wish they had 10 inch option. Something like GPD Win Max 2, but without gaming features

[–] [email protected] 8 points 1 year ago

There's not enough thin 10 inch laptops on the market. I'd love to have a simple affordable one without 2010 bezels...

[–] [email protected] 8 points 1 year ago (3 children)

Does anyone know how much the ability to upgrade a Framework machine in the future depends on the company?

Are third parties free to manufacture compatible parts?

[–] [email protected] 11 points 1 year ago

AFAIK they are, but it will only happen if Framework sells enough units for it to be profitable to a 3rd party to manufacture parts.

So if Framework disappears tomorrow, I wouldn't bet on 3rd party to jump on that niche market. That might change of Framework ships millions of units over the next years.

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[–] [email protected] 8 points 1 year ago

I've only owned a System76 laptop and they are alright. Framework would be my next choice for sure.

[–] [email protected] 7 points 1 year ago (6 children)

Did FW ever solve the issue with battery drain during sleep? I owned one of the original batch and sold it because I couldn't effectively use it as a laptop. Other than that it was awesome, great build quality, loved the ethics of it and the form factor, but being unable to use it as a portable computer was a deal breaker.

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[–] [email protected] 7 points 1 year ago* (last edited 1 year ago) (10 children)

Virgo will have features which can't be found from Framework:

  • Trackpoint
  • Open Source Bios
  • Hot swappable mechanical keys
  • full sized up and down arrow keys (not splitted in half)
  • Motherboard is designed and most likely manufactured too in Colorado, US
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