That sucks, but thanks for the transparency, Tiff. Good call on the auto-backup and dev environment, cool that you have the resources to do that now.
this post was submitted on 12 Jul 2023
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I've sorted the auto-backup now!
Growing pains. Part of me adores how janky the Fediverse still is. :D
No need to apologize, things happen and it's a learning curve! 🥰
When you have now... 500! active users and over 2.8k user accounts I feel somewhat responsible for people having a good experience. When have you used a service which lost data twice in a week! I'm annoyed in that these things are easily avoidable but they are causing issues. Moving forward I'll be putting in better more checks around deployments to make sure these cannot happen again.
I keep putting too much trust into the upgrade process when new versions come out expecting it to work without issues.
I really appreciate the apology, and every web admin and sys admin has either made the same mistake, or watched someone else make it. I could absolutely see my younger self creating an instance of Lemmy and doing the exact same.
The fact that you acknowledged the mistake, learned from it, and communicated the improvements are all great signs that we're in the right place!
Thanks for all you're doing!
It’s all good brother cheers from the fediverse
🥰
I was wondering why I couldn't login with my creds anymore... 🤣
I'm so sorry! But I'm super grateful you came back
Two days is nothing compared to the misery that would come from either a compromised server or a botched upgrade.
Yes. Unfortunately it should never have happened. But at least it was only 2 days, and not weeks!
Appreciate the effort. Can we get a pinned post next time we have an update incoming and an ETA for how long the server will be down? Thanks.
Very sad, was having some great conversation that was wiped. Hope this doesn't happen too often but I understand.