this post was submitted on 11 Jul 2023
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Lemmy.world Support

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Can't log in (lemmy.world)
submitted 1 year ago by [email protected] to c/[email protected]
4 comments fedilink hide all child comments
 

Ever since the hack, I can't log in. Going to the log in page and clicking "Login" just spins the delay spinner for a fraction of a second and then it turns back into a "Login" button without logging me in.

The js console shows "Failed to load resource: the server responded with a status of 400 ()" three times. And, indeed, manually accessing /api/v3/user/login gives me a 404 error.

I tried clearing cache and cookies for all time, I tried incognito mode, I tried from another computer. I tried creating a new user, and the new user could verify email and log in from the verify-email screen, but then if I logout and login to the new user through the usual process it fails again.

Help?

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[โ€“] [email protected] 1 points 1 year ago (1 children)

Please send this in per email [email protected] so a ticket is created

[โ€“] [email protected] 1 points 1 year ago

Resetting the password leads to the same issue i.e. a 404 loading https://lemmy.world/api/v3/user/password_reset, here's a screenshot:

Also note the weirdness with repeatedly loading tiny files nnnn.client.js for hundreds of different values of nnnn, for the first 80-90 seconds the page is up, before stopping. IDK if that's normal (a way of implementing live-updates or something) but it seems odd to me.

I did email [email protected] with the same info as well, yes; I'll follow up with this info and screenshot too.

[โ€“] [email protected] 1 points 1 year ago (1 children)

Hey @[email protected] please check your email linked to your original account and folow instructions there. Your account looks fine. No 2fa and it is verified so you should be able to login after a password reset.

[โ€“] [email protected] 1 points 1 year ago

I know I should be able to log in after a password reset. ๐Ÿ™‚

I sent you a DM with a link to video of what happens when I try to do a password reset. Aside from the behavior shown, I also don't get any email in my inbox. Is there something different I should try?