I’ve been using watchOS for a few years and this is the first time I’ve heard of different shapes. I’ll have to pay more attention I guess…
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Yeah I think circular icons were for apps that were also installed on your Watch and square ones were purely being mirrored from your iPhone. But think that was then built upon to be circular ones being actionable and square ones just being “Dismiss”.
No idea how to fix it for Mail though, which always used to have circular. I’ve tried force restarting my Watch but it didn’t work.
Update: tried shutting down both iPhone and Watch, then powering them both back in (in that order) — no dice.
What if you go into the Watch app on your phone and change the notification settings for the mail app from “mirror my iPhone” to “Custom”? Does that make a difference for you? Could that have been reset to default when upgrading to watchOS 10?
I did try that amount several other things but it didn’t make a difference.
I eventually fixed this by simply opening the Mail app on the Watch. Something as simple as that. Wonder whether by doing so I just triggered something. Who knows.