"Now consider the chatbot therapist: what are its privacy safeguards? Well, the companies may make some promises about what they will and won't do with the transcripts of your AI sessions, but they are lying. Of course they're lying! AI companies lie about what their technology can do (of course). They lie about what their technologies will do. They lie about money. But most of all, they lie about data.
There is no subject on which AI companies have been more consistently, flagrantly, grotesquely dishonest than training data. When it comes to getting more data, AI companies will lie, cheat and steal in ways that would seem hacky if you wrote them into fiction, like they were pulp-novel dope fiends:
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But it's not just people struggling with their mental health who shouldn't be sharing sensitive data with chatbots – it's everyone. All those business applications that AI companies are pushing, the kind where you entrust an AI with your firm's most commercially sensitive data? Are you crazy? These companies will not only leak that data, they'll sell it to your competition. Hell, Microsoft already does this with Office365 analytics:
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These companies lie all the time about everything, but the thing they lie most about is how they handle sensitive data. It's wild that anyone has to be reminded of this. Letting AI companies handle your sensitive data is like turning arsonists loose in your library with a can of gasoline, a book of matches, and a pinky-promise that this time, they won't set anything on fire."
https://pluralistic.net/2025/04/01/doctor-robo-blabbermouth/#fool-me-once-etc-etc
#AI #GenerativeAI #LLMs #ChatBots #Privacy #DataProtection #AITraining #Therapy #BigTech