Canada

The two women spoke with the flight attendant, explaining that their seats were wet and there was visible vomit residue, Benson observed.

“The flight attendant was very apologetic but explained that the flight was full and there was nothing they could do,” Benson wrote in her post.

The women were eventually given wipes and blankets, and “settled in as best as they could,” she said in the interview, but then a pilot came and knelt down at eye level to the women.

“He said very plainly and very clearly that they had two options: that they could exit the plane on their own accord, and rearrange their flights themselves, or security would escort them off the plane, and they would be placed on a no-fly list,” Benson said.

“They asked him again, ‘Pardon me, what?’. He repeated it again, word for word.”

Benson rejected the pilot’s characterization of the women’s behaviour.

Who would just happily accept a vomit seat? This can get you off planes? We need better trains in this country.

How is an airline not prepared for this kind of incident? It must happen all the time, you would assume they know how to properly clean it and dry it.

Nobody who has ever flown Air Canada should be surprised by this. They separated my wife and I and refused to let me board the same plane due to them overbooking it and refused to refund us the extra we paid to reserve seats together.

Set the entire trip on a bad foot. I’ll never take Air Canada even if I am paid to do it.

The standard of care from Air Canada tends to be "not caring"...

Wet residue from someone's puke is considered a biohazard... That's unsafe and unsanitary and I can't believe this is the standard operating procedure. The cushions themselves could be completely replaced and the seatbelt can and should be cleaned and disinfected at a minimum.

Air Canada's been playing ads saying stuff to the tune of "we take your health seriously", but this is a case where clearly they do not.