Buildapc

3786 readers

9 users here now

founded 1 year ago

MODERATORS

[email protected]

Fresh build GPU issue (lemm.ee)

submitted 2 weeks ago* (last edited 2 weeks ago) by [email protected] to c/[email protected]

5 comments fedilink hide all child comments

Good day!

Important details here: it's been a hot minute since I did a PC build. (20 years.. I had to raise some kids.) so I am a little behind. Please be patient with me.

The intention of the build is to be a replacement Plex Server. Here's the specs:

Asus TUF x570 Pro with WiFi NVIDIA QUADRO M2000 AMD Ryzen 7 5800x

Here's the issue I'm facing: completed the hardware build and went to test. The Q-LED's show a BOOT and VGA error. BOOT makes sense. I haven't even formatted the NVME drives yet.

The VGA one though has me concerned. The AMD processor doesn't have integrated graphics so a GPU is necessary. The M2000 is seated correct and I even made sure to clean it before reseating it. Still nothing. No picture no BIOS screen.

My suspicion is I need a more directly compatable GPU with the motherboard so I can update the BIOS and maybe then it will work.

I'm sure someone's going to have a solution so obvious I'll be embarrassed but I'll deal with it. Thank you for any assistance.

Update. I moved the new GPU to my old machine and it booted up immediately. So we can remove GPU hardware broken as a possibility.

I kept the new version in the old machine and tried the old version in my new pc. Now the VGA Q-LED is off but still no picture on new pc. Old pc is fine.

Some details: I’m directly connected to the monitor from the GPU. NO KVM or any such nonsense in between. When I power on the screen turns on for a moment then turns off after a few seconds and after the last of the boot process completes where the Q-LED light is only lit for BOOT.

top 5 comments

sorted by: hot top controversial new old

[–] [email protected] 3 points 2 weeks ago (1 children)

Are all the components know to be working?

Also check that you are using the primary display port on the M2000.

[–] [email protected] 1 points 2 weeks ago

Thank you for replying. That’s a very good question. These were all out of box components but the GPU was not. I actually have the same model in a different PC. I’m going to experiment and get back after. Thank you!

[–] [email protected] 3 points 2 weeks ago (2 children)

Is your GPU in the topmost PCIE slot and are you sure the GPU is functional? Is the HDMI or DP cable plugged in properly? The manual suggests that it would give an error if a monitor is not detected.

[–] [email protected] 1 points 2 weeks ago* (last edited 2 weeks ago)

Update. I moved the new GPU to my old machine and it booted up immediately. So we can remove GPU hardware broken as a possibility.

I kept the new version in the old machine and tried the old version in my new pc. Now the VGA Q-LED is off but still no picture on new pc. Old pc is fine.

[–] [email protected] 1 points 2 weeks ago

Thank you for replying! Yes it is in the topmost PCIE slot but I’m not sure about functional. I’m going to swap it out with a card I know works and I’ll let you know.