I joined them based on their claim that they won't raise prices on internet services. After having been with Spectrum and seeing yearly price increases and having to go through the whole dumb process of getting promotional discounts that only last a year at a time, I just want to pay for a service that stays the same and doesn't have seemingly arbitrary price increases year after year.
I'm not totally in love with their internet, since it doesn't seem to have as many features as my previous internet provider, and it really seems to depend on location, since you're basically just getting it over the air, but it performs well enough for what I need it for most of the time.