The customer service rep who wrote that email is boss-level
this post was submitted on 12 Jul 2024
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"this is not an automated response" - honestly, I think this is one of the few situations where a company could be fully justified in forcing a customer to use ChatGPT for support, since that would free up the service reps to focus on helping the sane customers.
Definitely not a time to be using an automated response. Banks and credit unions have to comply with strict regulations so the most annoying customers need to be babied like this.
If you read the message, they are sticking closely to the specific rules they have to follow. This is the proper way to deal with anyone demanding things like this: assume that all communications with customers will be used as evidence in court.
Is he trying to give himself power of attorney? If not, then it really doesn't make any sense at all. Even doing that doesn't make any sense anyways lol
Sovcits have multiple "selfs" he is probably trying to give his new self POA over his old self's account, but not be financially responsible for any debts...
At the core of 99% sovcits hijynx is always an attempt to not pay their debts.
They're especially, adamantly hostile in regards to tax debt.
I also read it as he wants them to hold on to his money, but he doesn’t want them having any access or knowledge of his money, lest they do something to it. It feels just crazy enough to be what they’re thinking.
It not making sense is a baseline requirement for sovcit communications.
Very true. I wonder if any of the other sovcits ever understand each other in these posts. I picture them going "huh? I have no idea... Try this random thing!"
Oh no, they ALL know exactly what to do.
But every answer is different and none of them will work.
This is the part that fucks me up the most. I just cannot wrap my brain around it.
What they're trying to do is effectively magic. They think that if they word things just correctly that it will achieve some desired result. Unfortunately for them, the real world does not work that way. Fortunately for us, it's fun to laugh at them for trying over and over and over and again, and expecting different results with each consecutive attempt.
Exactly, they think they are casting spells like some sort of legal wizard.
Tell them, "your first mistake was contracting with that entity."