this post was submitted on 07 Aug 2023
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Linux

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debconf: unable to initialize frontend: Dialog
debconf: (Dialog frontend requires a screen at least 13 lines tall and 31 columns wide.)
debconf: falling back to frontend: Readline
Setting up linux-firmware (20230629.gitee91452d-0ubuntu1+system76~1689594960~22.04~9d563bf) ...
update-initramfs: Generating /boot/initrd.img-6.2.6-76060206-generic
cp: cannot stat '/lib/klibc-*.so': No such file or directory
E: /usr/share/initramfs-tools/hooks/klibc-utils failed with return 1.
update-initramfs: failed for /boot/initrd.img-6.2.6-76060206-generic with 1.
dpkg: error processing package linux-firmware (--configure):
 installed linux-firmware package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 linux-firmware
E: Sub-process /usr/bin/dpkg returned an error code (1)

This happens when trying to update things in apt in PopOS. Tell me if more info is needed. I hope I posted to the right community.>>>

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[–] [email protected] 3 points 1 year ago (2 children)

Have you wiped your /lib/?

[–] [email protected] 3 points 1 year ago

Also please increase the window size of your terminal.

And use tripe backticks to paste terminal output/code. Makes it easier to read.

Example:

```

debconf: unable to initialize frontend: Dialog debconf: (Dialog frontend requires a screen at least 13 lines tall and 31 columns wide.) debconf: falling back to frontend: Readline Setting up linux-firmware (20230629.gitee91452d-0ubuntu1+system76168959496022.04~9d563bf) … update-initramfs: Generating /boot/initrd.img-6.2.6-76060206-generic cp: cannot stat ‘/lib/klibc-*.so’: No such file or directory E: /usr/share/initramfs-tools/hooks/klibc-utils failed with return 1. update-initramfs: failed for /boot/initrd.img-6.2.6-76060206-generic with 1. dpkg: error processing package linux-firmware (–configure): installed linux-firmware package post-installation script subprocess returned error exit status 1 Errors were encountered while processing: linux-firmware E: Sub-process /usr/bin/dpkg returned an error code (1)

```

would result in

debconf: unable to initialize frontend: Dialog debconf: (Dialog frontend requires a screen at least 13 lines tall and 31 columns wide.) 
debconf: falling back to frontend: Readline Setting up linux-firmware (20230629.gitee91452d-0ubuntu1+system76168959496022.04~9d563bf) … 
update-initramfs: Generating /boot/initrd.img-6.2.6-76060206-generic cp: cannot stat ‘/lib/klibc-*.so’: No such file or directory E: /usr/share/initramfs-tools/hooks/klibc-utils failed with return 1. update-initramfs: failed for /boot/initrd.img-6.2.6-76060206-generic with 1. dpkg: error processing package linux-firmware (–configure): installed linux-firmware package post-installation script subprocess returned error exit status 1 Errors were encountered while processing: linux-firmware E: Sub-process /usr/bin/dpkg returned an error code (1)
[–] [email protected] 2 points 1 year ago* (last edited 1 year ago) (1 children)

Have you wiped your /lib/?

Intentionally or by mistake? Do you mean that if I would have wiped it that would result in apt not finding it? If you mean that then I haven't intentionally at least. There is things there so it should be good. Also what do you mean by please increase the window size of your terminal?

[–] [email protected] 3 points 1 year ago (1 children)

debconf: (Dialog frontend requires a screen at least 13 lines tall and 31 columns wide.)

This suggests your terminal is too small for debconf output. Could be missing some important log output.

If your /lib is intact, then you might need to reinstall initramfs-tools.

Check if the missing file exits:

ls -la /lib/klibc-*.so

If it does - it could a permission issue. dpkg-reconfigure initramfs-tools might fix it.

If it doesn't - try reinstalling initramfs-tools:

sudo apt-get install --reinstall initramfs-tools
[–] [email protected] 1 points 1 year ago (1 children)

Thanks! Yea it seems like initramfs-tools is broken.

aapo@pop-os:~$ sudo dpkg-reconfigure initramfs-tools
/usr/sbin/dpkg-reconfigure: initramfs-tools is broken or not fully installed
aapo@pop-os:~$ sudo apt-get install --reinstall initramfs-tools
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 169 not upgraded.
55 not fully installed or removed.
After this operation, 0 B of additional disk space will be used.
E: Internal Error, No file name for initramfs-tools:amd64

The problem is that apt can't find the initramfs-tools file. I don't think I have seen that error before.

[–] [email protected] 3 points 1 year ago (1 children)

OK, this is concerning. Try downloading the installer and installing it manually:

sudo apt download initramfs-tools
sudo dpkg -i initramfs-tools.whatever.is.the.actual.name.deb
[–] [email protected] 1 points 1 year ago (1 children)
aapo@pop-os:~$ sudo dpkg -i initramfs-tools_0.140ubuntu13.2_all.deb
(Reading database ... 292735 files and directories currently installed.)
Preparing to unpack initramfs-tools_0.140ubuntu13.2_all.deb ...
Unpacking initramfs-tools (0.140ubuntu13.2) over (0.140ubuntu13.2) ...
Setting up initramfs-tools (0.140ubuntu13.2) ...
update-initramfs: deferring update (trigger activated)
Processing triggers for man-db (2.10.2-1) ...
Processing triggers for initramfs-tools (0.140ubuntu13.2) ...
update-initramfs: Generating /boot/initrd.img-6.2.6-76060206-generic
cp: cannot stat '/lib/klibc-*.so': No such file or directory
E: /usr/share/initramfs-tools/hooks/klibc-utils failed with return 1.
update-initramfs: failed for /boot/initrd.img-6.2.6-76060206-generic with 1.
dpkg: error processing package initramfs-tools (--install):
 installed initramfs-tools package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 initramfs-tools

Yea the problem's pretty bad it seems.

[–] [email protected] 2 points 1 year ago (1 children)

OK, so that did not trigger the reinstallation of the missing file. Try reinstalling libklibc:

sudo apt-get install --reinstall libklibc
[–] [email protected] 1 points 1 year ago (1 children)
aapo@pop-os:~$ sudo apt-get install --reinstall libklibc
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 169 not upgraded.
2 not fully installed or removed.
Need to get 0 B/45.6 kB of archives.
After this operation, 0 B of additional disk space will be used.
Setting up linux-firmware (20230629.gitee91452d-0ubuntu1+system76~1689594960~22.04~9d563bf) ...
update-initramfs: Generating /boot/initrd.img-6.2.6-76060206-generic
cp: cannot stat '/lib/klibc-*.so': No such file or directory
E: /usr/share/initramfs-tools/hooks/klibc-utils failed with return 1.
update-initramfs: failed for /boot/initrd.img-6.2.6-76060206-generic with 1.
dpkg: error processing package linux-firmware (--configure):
 installed linux-firmware package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 linux-firmware
E: Sub-process /usr/bin/dpkg returned an error code (1)

Tried that already. The installation tries to run but the problem blocks it from running.

[–] [email protected] 2 points 1 year ago (1 children)

Try downloading the deb and installing it manually using dpkg -i. Maybe that will allow it to skip this dependency.

[–] [email protected] 1 points 1 year ago (1 children)
[–] [email protected] 2 points 1 year ago

So glad to hear! This is probably my first ever attempt at helping a fellow stranger and actually getting to the solution!

[–] [email protected] 1 points 1 year ago

Porblem solved! I downloaded the libklibc package manually.

[–] [email protected] 1 points 1 year ago

There's also an another thread on the PopOS community.