this post was submitted on 14 May 2024
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Jellyfin: The Free Software Media System

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submitted 4 months ago* (last edited 4 months ago) by [email protected] to c/[email protected]
 

Browser can find the domain and resolve the ip properly and load content. The app just says it can't find anything.

How can I debug it?

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[–] [email protected] 2 points 4 months ago (1 children)

Are you using the correct http/https syntax?

[–] [email protected] 1 points 4 months ago
[–] [email protected] 1 points 4 months ago (1 children)

What is the app running on? Can a browser on that device find the URL?

[–] [email protected] 1 points 4 months ago

Android and android tv. Both devices don't work.

Yes, a browser on thr android device works. Other services resolve correctly with the same domain.

[–] [email protected] 1 points 4 months ago (1 children)

Do you have an authentication frontend like Authelia in front of your Jellyfin domain? Apps often break with that extra security layer in front.

[–] [email protected] 1 points 4 months ago

No, I've got a reverse proxy (nginx proxy manager) with no custom authentication.

It even used to work in the apps.

[–] [email protected] 1 points 4 months ago (1 children)

Are you using https? On mine the app doesn't allow just http.

[–] [email protected] 1 points 4 months ago
[–] [email protected] 0 points 4 months ago (1 children)

Device/app?

Can the device resolve the server name? That's handled by the OS, not apps.

[–] [email protected] 1 points 4 months ago

Android and android tv. Both have problems within the app.

Yes, domain gets resolved correctly by browser