this post was submitted on 28 Apr 2024
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Home products retailer Williams-Sonoma will have to pay almost $3.2 million for violating a Federal Trade Commission “Made in USA” order.

Williams-Sonoma was charged with advertising multiple products as being “Made in USA” when they were in fact manufactured in other countries, including China. That violated a 2020 commission order requiring the San Francisco-based company to be truthful about whether its products were in fact made in the U.S.

The FTC said Friday that Williams-Sonoma has agreed to a settlement, which includes a $3.175 million civil penalty. That marks the largest-ever civil penalty seen in a “Made in USA” case, the commission said.

“Williams-Sonoma’s deception misled consumers and harmed honest American businesses,” FTC Chair Lina M. Khan said. “Today’s record-setting civil penalty makes clear that firms committing Made-in-USA fraud will not get a free pass.”

In addition to paying the penalty, the seller of cookware and home furnishings will be required to submit annual compliance reports, the FTC said. The settlement also imposes and reinforces a number of requirements about manufacturing claims the company can make.

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[–] [email protected] 129 points 6 months ago (20 children)

In 2023, the global net revenue of Williams-Sonoma amounted to over 7.7 billion U.S. dollars

https://www.statista.com/statistics/246591/net-revenue-of-williams-sonoma-worldwide/

Once again, a corporation breaking the law can just write it off as the cost of doing business.

[–] [email protected] 46 points 6 months ago (1 children)

All I’m hearing is that made in USA is a meaningless label because it’s cost-effective to simply apply it and pay the fine if they ever get to you. Corporations mis using the label can breathe a sigh of relief. No real punishment inbound.

[–] [email protected] 4 points 6 months ago

Hey, that's not telling the whole story!

Made in the USA can mean unpaid prison slave labor too.

[–] [email protected] 13 points 6 months ago* (last edited 6 months ago) (2 children)

The bottom line is operating income, not revenue. And WSM had an operating income of ~$1.5 billion last year.

The FTC found seven products were falsely advertised, starting with a mattress cover. But Pottery Barn sells over 10,000 products, in fact there are over 500 products in their bedding section alone. And Pottery Barn is just one part of WSM.

It's near certain that a $3 million fine wiped out whatever profit these seven products made for WSM, and then cut into profits made by other products. So breaking the law was not a profitable strategy for WSM.

[–] [email protected] 11 points 6 months ago (11 children)

The punishment should be calculated based on gross revenue from the product. Not net profit. 50% of gross revenue sounds good.

[–] [email protected] 5 points 6 months ago (4 children)

Why? We want to disincentivize malicious business practices, and fines proportional or greater to earnings from those practices are more than enough to convince a for-profit corporation to keep it clean.

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[–] [email protected] 3 points 6 months ago* (last edited 6 months ago)

I wish people would be open to changing their opinions when new information is introduced, instead they're just downvoting you because they don't want justice they want to be mad.

[–] [email protected] 11 points 6 months ago (2 children)

The important part, to me, is that they must now submit annual compliance reports.

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[–] [email protected] 39 points 6 months ago (2 children)

That's like, what... The cost of three "Made in USA" Williams Sonoma credenzas?

[–] [email protected] 12 points 6 months ago (2 children)

You spelled "three plastic spatulas" wrong.

[–] [email protected] 8 points 6 months ago (1 children)

That's why I always get my spatulas from Spatula City! In fact, if you buy nine spatulas, you get the tenth one for just one penny!

[–] [email protected] 2 points 6 months ago

Shut up! 10 for the price of 9, hell YES! I am totally phoning in my order now. Operators are standing by you know.

[–] [email protected] 5 points 6 months ago

For real I had that written out but couldn't remember if they sold spatulas.

[–] [email protected] 3 points 6 months ago* (last edited 6 months ago)

The 7 products found to be made outside of the USA probably didn't make enough net profit to cover these fines much less the mandatory annual compliance reports.

Keep in mind this is out of brands including "Goldtouch, Rejuvenation, Pottery Barn Teen and Pottery Barn Kids brands" which is a lot of products, so if anything this report shows they're honest 97% of the time. To me, that's a lot more surprising.

[–] [email protected] 27 points 6 months ago* (last edited 6 months ago) (12 children)

The FTC said Friday that Williams-Sonoma has agreed to a settlement, which includes a $3.175 million civil penalty. That marks the largest-ever civil penalty seen in a “Made in USA” case, the commission said.

THATS NOT A BRAG YOU WORTHLESS FUCKS

[–] [email protected] 11 points 6 months ago* (last edited 6 months ago) (1 children)

It's not even the company's first fine for similar misbehavior.

If the fine isn't big enough to act as a deterrent, it's almost like granting permission to do it again.

[–] [email protected] 1 points 6 months ago

If you're rich enough, a fine is never a deterrent.

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[–] [email protected] 25 points 6 months ago

Oh wow a whole 3.2 million.

[–] [email protected] 14 points 6 months ago (4 children)

Poor them. A whole $3.2 millions? How will they ever recover from this?

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[–] catch22 14 points 6 months ago

Now if we could only get things like I dunno leaking million peoples of private information to the dark web which adds up to billions in lost revenue and scams for millions of Americans taken as seriously... Nah...

[–] [email protected] 5 points 6 months ago* (last edited 6 months ago) (1 children)

I've never bought anything specifically because it was made in the USA because US made does not equal good quality. When I used to work retail and people would ask me if something was American made it was because they assumed it was better quality and they were racist. I do find it ridiculous that a company can do this and still be allowed to operate. William Sonoma should be forced out of business for even having the audacity to do this as far as I'm concerned.

[–] [email protected] 13 points 6 months ago

I’ve never bought anything specifically because it was made in the USA because US made does not equal good quality.

Not sure about the USA, but I consider it's more likely the ecological and social impact of the product is better if it was made in my country than in a cheap labor one.

[–] [email protected] 2 points 6 months ago

That’s a blunder.

[–] [email protected] 1 points 6 months ago

I'm happy to hear the FTC is doing some shit. Seems like they kept quiet for years, but lately they've been on fire

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