this post was submitted on 13 Feb 2024
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Bug reports on any software

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When a bug tracker is inside the exclusive walled-gardens of MS Github or Gitlab.com, and you cannot or will not enter, where do you file your bug report? Here, of course. This is a refuge where you can report bugs that are otherwise unreportable due to technical or ethical constraints.

⚠of course there are no guarantees it will be seen by anyone relevant. Hopefully some kind souls will volunteer to proxy the reports.

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I posted this thread on jlai.lu. I got no replies as far as I could see from sopuli -- no notifications, and when I enter that thread there are still zero replies. But when I visit the thread on the hosting instance, I see a reply. This behavior is the same as if I were blocking that community -- but I am not.

When I search in sopuli for the direct link to the comment, the search finds it. And then I was able to forcibly interact with the comment.

I have to wonder how often someone replies to me and I have no idea because the response is hidden from me. This is a serious bug. Wholly unacceptable for a platform designed specifically for communication.

update 1 (another occurrence)


Here’s another thread with the same issue. Zero replies when I visit that thread mirror within sopuli, but 3 replies when visiting direct. I was disappointed that high-effort post got no replies. Now 2 months later I see there actually were replies. I will search those comment URLs perhaps in a couple days to interact. But I’ll hold off in case someone wants to investigate (because I think the act of searching those URLs results in copying the comments which could interfere with the investigation).

update 2 (subscription relevancy)


I was asked if I am subscribed to the community. Good question! The answer is no, so there’s a clue. Perhaps mentions do not trigger notifications if no one on the instance of the mentioned account is subscribed to the community. This could be the root cause of the bug.

#LemmyBug

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