this post was submitted on 15 Feb 2024
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Proton's mission, funding sources, independence, and community are some of the reasons we're more resilient than other privacy-first companies.

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[–] [email protected] 98 points 9 months ago (1 children)

I'm happy to support these guys, and I feel like I pay a fair price for the services I get.

[–] [email protected] 89 points 9 months ago (2 children)

What I love about them is that recently they had more people buying their password manager, than they planned for. This reduced the cost per user for them.

Instead of pocketing all of the profit gained from it, they sent out an email to all of their paid users, to let them know that they can now update their subscription for a discount.

[–] [email protected] 81 points 9 months ago (1 children)

It's fuckin weird to see a company make a decision based on the long term retention of their customers rather than short term profits... I like these guys.

[–] [email protected] 37 points 9 months ago (1 children)
[–] [email protected] 22 points 9 months ago

Engoodification

[–] [email protected] 21 points 9 months ago

That's so surreal in this day & age. I can't think of any other example where that happened. I use Bitwarden because I don't want all my eggs in one basket, even for Proton who I trust. But good on them for doing a solid for their customers instead of bowing to the forces of pure capitalism.

[–] [email protected] 81 points 9 months ago

I finally upgraded my free account on Black Friday, couldn’t be happier. I so appreciate this kind of transparency and candor.

We are not billionaire subsidized, government subsidized, or even donation subsidized. Rather, we derive almost all of our revenues from selling services directly to users in a profitable way. Proton services are never going to be the cheapest, we’re not going to have flashy promotions, unlimited “lifetime” plans (unless it’s for charity), or offers that are too good to be true. Not just because it doesn’t suit us, but because it doesn’t suit the mission. Instead, we will charge a fair price that reflects our costs and can deliver long-term stability.

[–] [email protected] 35 points 9 months ago (2 children)

Is this in response to Skiff shutting down?

[–] fuzzzerd 21 points 9 months ago (1 children)

Yes, it's mentioned in the post.

[–] [email protected] 3 points 9 months ago

Not directly, I had to click through to a reddit post

[–] [email protected] 6 points 9 months ago

Fuck skiff!!! Dirt bags took the devils money and sold out their user base

[–] [email protected] 24 points 9 months ago (5 children)

I hope they might consider a Proton Photos, since Google Photos really holds me to Google Drive. And Proton AI for working with documents on Proton Drive.

[–] [email protected] 29 points 9 months ago* (last edited 9 months ago) (3 children)

Proton Photos as a simple archive sure. Drive can already do that.

But they won't be able to do any of the fancy AI driven features, as they would all require Proton to have direct access to the images. That goes against the whole idea of Proton.

Same problem with AI document features.

[–] [email protected] 9 points 9 months ago (1 children)

It would be cool if they offered a local client to do the AI processing but it's not hard to see a few problems with that. It would be pretty difficult to sustain.

[–] [email protected] 4 points 9 months ago

I mean iOS already does that locally, but since Photos is Apple’s app, unlike other apps, it can run in the background all the time while charging and do the ML stuff

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[–] [email protected] 17 points 9 months ago (2 children)

Can I interest you in a great self-hosted alternative Immich? Been using it for nearly a year now, amd its getting better every few months.

[–] [email protected] 4 points 9 months ago

I'm sure it can work well for many others, so thanks for the recommendation, but personally I'm not interested in self hosting.

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[–] [email protected] 9 points 9 months ago (2 children)

Proton Drive can already automatically back up your phones photos. What else do you want? Albums?

[–] [email protected] 3 points 9 months ago (1 children)

All the things that make Google Photos a separate product to Google Drive... that's what I'm talking about.

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[–] [email protected] 3 points 9 months ago

Yeah, that works fine.

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[–] [email protected] 22 points 9 months ago (1 children)

Interestingly, the article mentions twice how Proton doesn't do flashy marketing campaigns when that is precisely the aspect people have criticized Proton for years, usually around Black Friday when they portray the discount as much better than what it is.

[–] [email protected] 22 points 9 months ago

I think it's more like... They don't do high dollar marketing strategies like superbowl advertisements.

[–] [email protected] 17 points 9 months ago (1 children)

I like proton but I hate their Black Friday discounts. Why not just make the products fairly priced all year round? Why should we have to wait to get good value?

[–] [email protected] 6 points 9 months ago

Ask JC Penny

[–] [email protected] 12 points 9 months ago (2 children)

I’m scared to use my Proton email address much because I’m worried it will get filled with Spam like my gmail address :-/

[–] [email protected] 39 points 9 months ago (5 children)

That's what the email alias company that proon bought last year and rolled into subscriptions is for.

Also, if you buy your own domain, which from cloudflare is like $10/year, you can turn on catchall and use anything@yourdomain and have it delivered. Then, if one of your anything addresses gets compromised, you just block all email going to there and move on.

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[–] [email protected] 12 points 9 months ago (14 children)

While good, a lot of features and services in proton are still half baked. I have ultimate.

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[–] [email protected] 10 points 9 months ago (1 children)

In the early days […] we often received a question along the lines of “I love the product and what Proton stands for, but how do I know you will still be around to protect my data 10 years from now?” […] Ten years and 100 million accounts later, we would like to think we have proven the point with our track record, but actually the question is just as relevant today as it was 10 years ago[.] […] Proton was not created to get rich[, …] but rather to address the […] problem of surveillance capitalism. […] Proton has always been about the mission and putting people ahead of profits […] and there is no price at which we would compromise our integrity. Frankly speaking, […] if the goal was to sell for a bunch of money, we could have done that long ago. […] Most businesses are built to be sold — we built Proton to serve the mission.

My problem is there’s literally ways you can organize a business that makes literally impossible to legally do these things. When businesses say these things, but don’t acknowledge the reality that they could always recharter the business in such a manner where you don’t just have to trust them to behave with no recourse if they don’t, I always have to add “but we still will continue to reserve the right to sell you out but pinky promise we won’t ever do it”

[–] [email protected] 3 points 9 months ago (1 children)

“ …ways you can organize a business that makes literally impossible to legally do these things. ”

Not disputing this is true, but could you provide some examples?

[–] [email protected] 3 points 9 months ago* (last edited 9 months ago)

They're talking about making it a nonprofit, I'm sure. People working for nonprofits can have good salaries so its not like they're not good to work for, and any profit can be reinvested into the company or donated to other nonprofits. But you can't sell the company to a for-profit (I don't think), and the ownsers can't take all of the profit for themselves.

[–] [email protected] 9 points 9 months ago (1 children)

I’ve keep seeing amazing things regarding proton in recent years, I think I’m overdue for a switch

[–] [email protected] 6 points 9 months ago (4 children)

I did the switch. Even if there's no PPP pricing for my region it's quite alright. I'm planning to migrate my whole family to Proton in the near future. We already have our chats with Signal and one other last thing is for media backup. We're still using a combination of Google Photos and OneDrive to save our photos. Are there any good privacy oriented data storage solutions? I'm also saving up money to spin up my own self-hosted solution.

[–] [email protected] 6 points 9 months ago (1 children)

If you're planning to subscribe to Proton Unlimited or Proton Family regardless, you might as well try Proton Drive. They try to be fairly privacy focused similar to Proton's other products.

Mega has a similar privacy-oriented design. Such that the server side shouldn't have direct access to your unencrypted file data or its decryption keys.

Still, any web-based service necessitates trusting the JavaScript you receive not to leak out your password or keys. Both Proton and Mega have a good track record so far in that regard, but the best practice for privacy with raw data storage is to encrypt your own data with local tools and treat any remote server as untrusted.

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[–] [email protected] 3 points 9 months ago

Proton has their own cloud storage called Proton Drive. If you buy the top VPN tier I think it includes all of the premium Proton services, Drive included. I think it's like 500 gigs for a single user account and 2 terabytes if you get the family account.

[–] [email protected] 3 points 9 months ago

Proton includes cloud storage and recently started supporting automatic backup of pictures on your phone.

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[–] [email protected] 8 points 9 months ago

I love Proton and what they stand for but their Linux support is unfortunately quite bad. Everything feels half baked, at most.

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