this post was submitted on 13 May 2024
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‘My whole library is wiped out’: what it means to own movies and TV in the age of streaming services (www.theguardian.com)
submitted 5 months ago by [email protected] to c/[email protected]
143 comments fedilink hide all child comments
 

*What rights do you have to the digital movies, TV shows and music you buy online? That question was on the minds of Telstra TV Box Office customers this month after the company announced it would shut down the service in June. Customers were told that unless they moved over to another service, Fetch, they would no longer be able to access the films and TV shows they had bought. *

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[–] [email protected] 17 points 5 months ago (1 children)

increasingly uncomfortable with paying forever

And paying more and more as time goes on. The thing that shits me the most is the increased prices but decreased range/quality of content. That's clearly not a business model aimed at customer satisfaction.

[–] [email protected] 9 points 5 months ago

All business models are aimed at company profitability. Customer satisfaction is an expensive early necessity which you can largely do away with as you become entrenched.