this post was submitted on 10 May 2024
72 points (100.0% liked)

Aotearoa / New Zealand

1651 readers
14 users here now

Kia ora and welcome to !newzealand, a place to share and discuss anything about Aotearoa in general

Rules:

FAQ ~ NZ Community List ~ Join Matrix chatroom

 

Banner image by Bernard Spragg

Got an idea for next month's banner?

founded 1 year ago
MODERATORS
[email protected]
[email protected]
72
Woolworths tells 79,000 they won a prize, then rescinds it (www.rnz.co.nz)
submitted 6 months ago by [email protected] to c/[email protected]
17 comments fedilink hide all child comments
 

Woolworths has apologised to thousands of customers after mistakenly telling about 79,000 people they had won a competition.

The email for the Big Night In prize was meant to be sent to about 1000 winning customers.

Instead, 79,000 extra so-called winners were sent the same email - awarding them 4000 points towards the supermarket's Everyday Rewards card system, which would equal $30 worth of groceries.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 6 points 6 months ago (1 children)

There is such a thing as bad publicity.

The only people that think otherwise are marketers who get paid their consulting fees regardless and millionaire executives that have no idea what the average person thinks because they've never been one and believe those consultants at face value.

[–] [email protected] 3 points 6 months ago (1 children)

Well I guess they have to decide what that bad publicity is worth.

$30*1,000 = $30,000 planned to give away.

They accidentally emailed an extra 79,000 people, so paying out would cost $2,370,000 (on top of the $30k already budgeted).

It's a pretty significant difference so I can imagine they got together a committee and decided paying out wasn't worth it.

[–] [email protected] 2 points 6 months ago

They're prepared to pay up $400m to rebrand countdown supermarkets to Woolworths. They're not strapped for cash ;-)