this post was submitted on 03 Apr 2024
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I'm not sure, unfortunately...
I got the impression if there was something 'mechanical' wrong with the ear (or similar) that there was support, but not for what's essentially a neurological issue (in their situation)...
It's probably more that it's difficult to prove something damaged his hearing if it's not mechanical. ACC cover hearing damage, but not congenital hearing loss or Meniere's disease, etc.
ACC draw a very hard line. For example if you dislocate your shoulder in an accident they pay for it to be fixed but if they think it dislocated due to, say, rheumatoid arthritis or EDS then you are not covered.