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Cortana worked damn well for a while. Feature rich, able to understand me better than googles assistant. And despite this they found no way to earn money on it and just gave up. Not by just disconnecting her, but by slowly stripping her of every useful feature.
I don't trust copilot to stay around. They gonna try a few half hearted attempts at capitalize it, then just give up. Like they did with Cortana.
Well, they had to let Cortana go before the Rampancy reared its ugly head
They charge for copilot for enterprise applications. Works mostly the same afaik
They couldn't figure it out for consumers, but their machine learning systems based around natural language processing are based on mostly the data they gathered from people using Cortana. They just pivoted her to be a business tool instead. She was also the basis for the chat bot AI tools prior to the LLMs. Azure and its offerings are a very interesting beast.
They did eventually capitalize it, they just realized the consumer-facing version wasn't working so they retooled it for corporate.
It's the same story with Google Assistant. Started out as Google Now and was genuinely useful, but there apparently wasn't any real way of monetising it so we got Google Assistant/Discover and now Gemini.