this post was submitted on 11 Jul 2023
5 points (100.0% liked)

techsupport

2240 readers
1 users here now

The Lemmy community will help you with your tech problems and questions about anything here. Do not be shy, we will try to help you.

If something works or if you find a solution to your problem let us know it will be greatly apreciated.

Rules: instance rules + stay on topic

Partnered communities:

You Should Know

Reddit

Software gore

Recommendations

founded 1 year ago
MODERATORS
 

This is driving me nutty. I've got a Netgear Nighthawk router. It is set up with two WiFi SSIDs one for 2.4 and 5 GHz. Both are set to DHCP. I've got about 30 devices connected at any given time. Most of those are my smart bulbs, which are all connected on the 2.4 GHz channel. Occasionally, and seemingly randomly, my phones will drop connection and will not be able to reconnect. The phone can see the SSID broadcast for my network, it will attempt a connection, but the connection will be refused. I've tried forgetting and reconnecting to the network on my phone but that does nothing. I've tried a static IP, nope. The only thing that resolves it is restarting the router.

Whenever the routers reboots, it will deny all attempted connections unless I turn off all my smart bulbs and reconnect one at a time. If I do this I can get everything connected. But eventually my phone will get disconnected, usually from leaving the network range, and then won't be able to reconnect.

To make matters worse, I can't connect to the router via the gateway address, which I'm certain is correct. Neither the IP nor the netgear RouterLogin.net connect to the router's maintenance portal. I've been using the Nighthawk app to manage my network, which is limited to say the least.

I could use some helpful advice here. I'm about to just chuck the thing and get a new router.

you are viewing a single comment's thread
view the rest of the comments
[–] [email protected] 1 points 1 year ago (1 children)

I tried that once. Held the reset pin in for 7-10 seconds. Nothing happened.

[–] [email protected] 1 points 1 year ago (1 children)

If you hold the reset button (recessed, need a paperclip) for 5+ seconds and then release the power LED should start blinking and it should reset itself within about 2 minutes. If that doesn't work it looks like you need a new gizmo.

[–] [email protected] 1 points 1 year ago

That's what I was thinking too. I'll try again this evening after work. rn I can't drop my LAN.