this post was submitted on 14 Mar 2024
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[–] [email protected] 9 points 8 months ago* (last edited 8 months ago) (2 children)

Why is money per employer a better metric than customer satisfaction?

Should an owner be more proud of their yatch size or of being a role model for customers not other millionaires? What's their passion really, money or what they do for a living?

We clearly know where valve wants to be. I'm just surprised it's a company that stands out.

Fuck shareholders.

[–] [email protected] 12 points 8 months ago

It's not a better metric. It's a metric among others.

[–] [email protected] 4 points 8 months ago

They said it's a sexy metric, as in big numbers are cool. They never said it's a particularly useful or "better" metric.